Register now for your guarantee
Demonstrating our confidence in the quality and reliability of Victoria + Albert products, we hereby grant the following guarantee of quality:
25 years
Standard white QUARRYCAST® baths and basins
2 years
All other items, including special bath/basin finishes, plating on metal feet, veneered and wooden feet, taps, waste kits and accessories
The guarantee is valid from the date of purchase against defect in the materials and or workmanship. We will replace or repair the defective product subject to the following conditions:
Our obligation is to the original purchaser and cannot be transferred.
Products must have been used in the manner they were intended; cover does not apply to any products that have been misused or abused in any way.
Products must be installed and cared for in line with our fixing instructions and local water bylaws.*
The guarantee does not extend to:
- Scratches or accidental damage after purchase.
- Damage resulting from failure to follow installation or care and cleaning instructions.
- Damage on installation.
- Faults arising from improper use.
The guarantee covers products in domestic use by the consumer and not commercial or business use.
Waste kits and standpipes can be ordered direct from Victoria + Albert. For advice on which items you require, please call +44 (0)1952 221100
Before installing the bath or attaching the feet please read the fitting instructions.
* Only Victoria + Albert waste kits, feet/plinths should be used in installation. Use of other materials will invalidate this guarantee./p>
Your guarantee will be invalidated if you do not follow our fitting instructions.
This guarantee does not affect your statutory rights
Submit your guarantee details 