Register now for your 25 year guarantee
To demonstrate our confidence in the quality and reliability of this product, Victoria & AlbertŪ hereby grant a guarantee of quality valid for 25 years.
The guarantee is valid from purchase date against defect in the materials and or workmanship and will replace or repair the defective product subject to the following conditions:
Our obligation is to the original purchaser and cannot be transferred. Our guarantee is offered on all products that have been used in the manner they were intended, and does not apply to any products that have been misused or abused in any way. Products must be installed and cared for in line with our fixing instructions and local water bylaws.*
The guarantee does not extend to:
- Scratches or accidental damage after purchase.
- Damage resulting from failure to follow installation or care and cleaning instructions.
- Damage on installation.
- Faults arising from improper use.
- Plating of metal feet.
- Veneered & wooden feet.
- Waste kits.
The guarantee covers products in domestic use by the consumer and not commercial or business use.
Waste kits and standpipes can be ordered direct from Victoria & Albert by UK customers only.
For advice on which waste kits you will require please call +44 (0)1952 221100
Before installing the bath or attaching the feet please take a moment to read the fitting instructions.
* Only Victoria & Albert waste kits, feet/plinths should be used in installation. Use of other materials will invalidate this guarantee.
Your guarantee will be invalidated if you do not follow our fitting instructions.
This guarantee does not affect your statutory rights
Submit your guarantee details 